Privacy Policy for Leo Appliance Repair
At leoappliancerepair.com (the “Site”), we prioritize the privacy of our users. This Privacy Policy outlines how we collect, use, and safeguard your personally identifiable information (PII) when you visit our Site or utilize our services.
1. Definition of Personally Identifiable Information
“Personally Identifiable Information” refers to any data that can identify, contact, or locate an individual, including but not limited to:
- Name
- Address
- Phone number
- Email address
- Financial information
- Social Security number
- Credit card details
PII does not encompass information collected anonymously or demographic data not linked to an identified individual.
2. Information Collection
We collect the following information:
- Visitors: Basic user profile information, such as IP addresses and browser types.
- Authorized Customers: In addition to the above, we gather names, addresses, phone numbers, email addresses, business details, and information about the services you intend to purchase or sell.
Third-party service vendors, like credit card companies and banks, may also collect information to provide services such as credit, insurance, and escrow. We do not control how these third parties use your information but request that they disclose their privacy practices.
3. Use of Personally Identifiable Information
We utilize PII to:
- Customize the Site and offer appropriate services.
- Process transactions and fulfill service requests.
- Communicate with you about research, purchase opportunities, or information related to our services.
- Respond to specific inquiries and provide requested information.
4. Sharing of Information
PII about Authorized Customers may be shared with other Authorized Customers for evaluating potential transactions. We may also share aggregated demographic information with affiliated agencies and third-party vendors. You have the option to “opt out” of receiving unsolicited information or being contacted by us or our representatives.
5. Storage and Security of Information
Your PII is securely stored and accessible only to authorized personnel. We implement regular audits and use encryption protocols to protect sensitive data transmitted over the Internet. However, please be aware that no security system is entirely foolproof, and we cannot guarantee absolute security.
6. Visitor Choices Regarding Information
You can opt out of receiving unsolicited communications by following unsubscribe instructions in emails or by contacting us directly. If you wish to update or correct inaccuracies in your PII, please email us at support@leoappliancerepair.com. To delete or deactivate your PII from our database, contact us; note that some residual information may remain due to backups and records.
7. Use of Cookies
Cookies are small data files stored on your device to enhance your experience on our Site. We use cookies to:
- Understand your preferences and the services you select.
- Enhance security, such as automatically logging off Authorized Customers after periods of inactivity.
If you prefer not to have cookies placed on your device, you can adjust your browser settings accordingly. However, this may affect certain features of the Site.
8. Log Information
We collect log information, including IP addresses, ISPs, and browser types, to analyze trends, administer the Site, track user movements, and gather demographic information.
9. Third-Party Service Providers
Leo Appliance Repair may partner with vendors who have access to certain PII to evaluate service eligibility. Our Privacy Policy does not cover the collection or use of information by these third parties.
10. Compliance with Legal Obligations
We may disclose PII to comply with legal requirements, such as court orders or subpoenas, or to protect the safety of our Visitors and Authorized Customers.
11. Data Subject Rights
Under applicable data protection laws, you have rights including:
- The right to access your data.
- The right to rectification of inaccurate data.
- The right to erasure of your data.
- The right to restrict processing of your data.
- The right to object to processing.
- The right to data portability.
- The right to lodge a complaint with a supervisory authority.
- The right to withdraw consent where applicable.
12. Changes to the Privacy Policy
We may update our Privacy Policy periodically by posting changes on the Site. If changes may affect how we handle your PII, we will contact you to allow you to prevent such disclosures.
13. External Links
Our Site may contain links to other websites. Please be aware that when you click on these links, you are leaving our Site. We encourage you to read the privacy statements of these linked sites, as their policies may differ from ours.Leo Appliance Repair
14. Contact Information
If you have questions or concerns about this Privacy Policy, please contact us:
- Email: support@leoappliancerepair.com
- Phone: (530) 584-9400
- Address: 10885 Cinnabar Way #6, Truckee, CA 96161
By using our Site, you consent to the collection and use of your information